Privacy Policy

Last updated: May 4, 2026

Step ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the App.

1. Information We Collect

1.1 Information You Provide

During onboarding, we collect profile information that you voluntarily provide:

This information is stored locally on your device and is not transmitted to our servers.

1.2 Health & Fitness Data

The App accesses health and fitness data through Apple's HealthKit framework:

Important: Location tracking is only active when you manually start a workout session. We do not track your location in the background outside of active workouts.

1.3 Automatically Collected Data

We collect the following data through Firebase Analytics and Crashlytics:

This data is anonymized and cannot be used to identify you personally.

1.4 Purchase Information

Subscription purchases are processed by Apple's App Store. We receive the following purchase-related information:

We do not receive or store your payment card details. All payments are handled securely by Apple.

2. How We Use Your Information

We use the collected information for the following purposes:

3. Data Storage & Security

All personal data is stored locally on your device using:

We do not maintain a backend server that collects or stores your personal data. Your workout and activity data remains on your device.

Data Deletion: If you uninstall the App, local data stored in the app sandbox is removed. However, data stored in the iOS Keychain may persist. You can clear Keychain data by going to Settings within the App.

4. Third-Party Services

The App integrates the following third-party services:

Apple HealthKit

We read and write step count, distance, and energy data through Apple HealthKit. HealthKit data is subject to Apple's privacy policies. We only access data you explicitly authorize during the permission request flow.

Firebase (Google)

We use Firebase Analytics and Crashlytics to understand app usage and improve stability. Firebase may collect:

You can learn more about Google's privacy practices at policies.google.com/privacy.

Apple App Store

Subscription purchases and payments are processed by Apple. Apple's App Store privacy policy applies to all transaction data. We do not process or store payment information.

5. Location Data

Location data is collected only during active workout sessions that you manually initiate. We use CoreLocation to:

Location tracking is automatically stopped when you end a workout session. We do not track your location outside of active workouts, and we do not share location data with any third parties.

Location accuracy is set to "Nearest Ten Meters" to balance GPS precision with battery efficiency.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. Data is only shared in the following limited circumstances:

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will take appropriate steps to remove it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

To exercise any of these rights, please contact us at the email address provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

10. Contact Us

Have questions about your privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@step.app